Privacy Policy

This Privacy Policy ("Policy") describes how Reignover ("we," "us," or "our") collects, uses, discloses, and otherwise processes your personal information in connection with your access to and use of our website, applications, and related services (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. If you do not agree with any part of this Policy, you must discontinue use of the Service immediately.

1. Information We Collect

We collect various categories of personal information in order to provide, maintain, and improve the Service. The types of information we collect depend on the nature of your interaction with the Service and may include, without limitation, the following:

Account and Registration Data. When you create an account or register for the Service, we collect personal information such as your full name, email address, and profile image, as provided through our third-party authentication provider. You may also be required to provide additional information as part of the account verification or onboarding process.

Billing and Payment Data. When you subscribe to a paid plan or make a purchase through the Service, our third-party payment processor collects billing-related information, which may include your payment card number, expiration date, card verification code, billing address, and other financial information necessary to process your transaction. We do not directly store, process, or retain full payment card details on our systems.

Usage and Analytics Data. We automatically collect information about your interaction with the Service, including but not limited to pages visited, features accessed, click patterns, session duration, access timestamps, referring URLs, and device or browser information. This data is collected to facilitate the operation, improvement, and optimization of the Service.

Technical and Network Data. When you access the Service, our servers and infrastructure providers may automatically log certain technical information, including your Internet Protocol (IP) address, browser type and version, operating system, device identifiers, language preferences, and other connection-related data.

2. How We Use Your Information

We use the personal information we collect for the following purposes, to the extent permitted or required by applicable law:

• To provide, operate, and maintain the Service, including account creation, authentication, and access management;
• To process subscription payments, billing transactions, and related financial operations;
• To send you service-related communications, including but not limited to account notifications, billing receipts, subscription confirmations, security alerts, and administrative messages;
• To analyze usage trends and user behavior in order to improve, personalize, and enhance the functionality and user experience of the Service;
• To detect, prevent, and address technical issues, fraud, abuse, or other harmful or unauthorized activity;
• To comply with applicable legal obligations, regulatory requirements, judicial proceedings, or enforceable governmental requests;
• To enforce our Terms of Service and other applicable agreements, and to protect the rights, property, and safety of Reignover, our users, and the public.

3. Third-Party Service Providers

In order to operate and deliver the Service, we engage certain third-party service providers who process personal information on our behalf or in connection with the services they provide to us. These third-party providers are contractually obligated to use your personal information only as necessary to perform the services we have engaged them to provide, and in accordance with applicable data protection laws.

Our third-party service providers include, but are not limited to, providers that assist with the following functions:

• Authentication. We utilize a third-party authentication provider to manage user identity verification, login credentials, session management, and related account security functions.
• Payment Processing. We utilize a third-party payment processor to handle all payment transactions, including the collection, processing, and storage of payment card information and billing data. Your financial information is transmitted directly to and processed by our payment processor and is not stored on our systems.
• Hosting and Infrastructure. We utilize third-party cloud hosting providers to host and deliver the Service. These providers may process server requests and collect technical data such as IP addresses and performance metrics.
• Database and Data Storage. We utilize third-party database service providers to store and manage your account data, subscription information, and other information necessary for the operation of the Service.

We exercise reasonable diligence in selecting and overseeing our third-party service providers to ensure they maintain appropriate security practices and data protection standards. Notwithstanding the foregoing, we are not responsible for the privacy practices or policies of any third-party service provider. We encourage you to review the privacy policies of any third parties with whom you interact.

4. Cookies and Similar Technologies

The Service uses cookies and similar tracking technologies to facilitate authentication, maintain session state, and ensure the proper functioning of the Service. A "cookie" is a small data file stored on your device by your web browser.

The cookies we employ are strictly necessary for the operation of the Service, including session management, authentication persistence, and security protections. Our third-party service providers may also set cookies on your device as required to deliver their respective services, such as authentication and payment processing functionality.

We do not use advertising cookies, behavioral tracking cookies, or any similar technologies for the purpose of serving targeted advertisements or building marketing profiles. You may configure your browser to refuse cookies; however, doing so may impair your ability to use certain features of the Service.

5. Your Rights

Subject to applicable law, you may have certain rights with respect to the personal information we hold about you. These rights may include, without limitation:

• Right of Access. You may request a copy of the personal information we maintain about you, along with information about how such data is processed.
• Right to Rectification. You may request that we correct any inaccurate or incomplete personal information. You may also update certain account information directly through your account settings.
• Right to Erasure. You may request that we delete your personal information, subject to certain exceptions as provided by applicable law.
• Right to Restrict Processing. You may request that we restrict the processing of your personal information under certain circumstances.
• Right to Data Portability. You may request that we provide your personal information in a structured, commonly used, and machine-readable format.
• Right to Object. You may object to the processing of your personal information where we rely on legitimate interests as the legal basis for processing.

If you are located in the European Economic Area (EEA), the United Kingdom, Switzerland, or another jurisdiction that affords similar data protection rights, you may exercise the foregoing rights by contacting us at the address provided in Section 8 below. We will respond to your request in accordance with applicable data protection legislation and within the timeframes prescribed by law. We may require you to verify your identity before processing your request.

6. Data Retention

We retain your personal information for as long as your account remains active or as reasonably necessary to provide the Service to you. Upon termination or deletion of your account, we will delete or anonymize your personal information within thirty (30) calendar days, unless a longer retention period is required or permitted by applicable law, including but not limited to retention necessary for:

• Compliance with legal, regulatory, tax, accounting, or reporting obligations;
• Resolution of disputes, enforcement of agreements, or establishment, exercise, or defense of legal claims;
• Detection, prevention, or investigation of fraud, security incidents, or other prohibited activities.

Anonymized or aggregated data that cannot reasonably be used to identify you may be retained indefinitely for analytical, research, and service improvement purposes.

7. Data Security

We implement and maintain commercially reasonable administrative, technical, and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, encryption of data in transit using Transport Layer Security (TLS) protocols, encryption of data at rest, access controls, and regular security assessments.

Notwithstanding the foregoing, no method of electronic transmission or data storage is entirely secure, and we cannot warrant or guarantee the absolute security of your personal information. You acknowledge and agree that you transmit your personal information to us at your own risk. In the event of a data breach that affects your personal information, we will notify you and any applicable regulatory authorities as required by applicable law.

8. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time, in our sole discretion. Any changes will be effective immediately upon posting the revised Policy on the Service, with the "Last updated" date at the top of this page reflecting the date of the most recent revision. Your continued use of the Service following the posting of any changes constitutes your acceptance of such changes. We encourage you to review this Policy periodically to remain informed of how we collect, use, and protect your personal information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your rights as described herein, please contact us at support@reignover.net. We will endeavor to respond to all legitimate inquiries within a reasonable timeframe and in accordance with applicable law.